International returns are at the customer’s own expense. On your parcel please state ‘Return of Goods’ on the customs declaration form, which is provided by the local post office or the courier you choose to return your items with. Failure to do this will result in you being liable for the customs costs.
ACCESSORIES, INTIMATES, AND SALE OR DISCOUNTED ITEMS ARE FINAL SALE. NO RETURNS OR EXCHANGES.
Once we receive your returned package a member from our return department team will inspect and issue you an online credit. We do not offer money back returns. Online credits are sent via email to the email used at checkout.
Please allow 5 Business days for our return department to process your return once it arrives back to us.
Your item must arrive back to us within 21 days from the day you receive your order. This policy begins on the initial delivery attempt.
Original tags, including The Boutique tags must be attached. We will not honor your return with the tags unattached.
Inside your package please enclose your information along with your order number & email used at checkout. If we do not receive this information inside your package, we will not be able to locate the order to issue a credit.
Customer pays for shipping both ways if an item has to be returned.
SEND RETURNS TO:
7142 SW 117th AVENUE
Miami, FL. 33183
Once the returned package arrives to us a member of our return department will inspect and issue an online credit within 5 business days.
Before starting a return below, please make sure your return still falls within the allowable days to ensure it does not get rejected. Any returned package that arrives back after 21 days would be sent back regardless of approval.
The return package must arrive to us on or before the 21st day from when you received your order/initial delivery attempt.
If we approve your return, please make sure you will be able to ship your package back immediately so that it arrives before the policy time period.
START A RETURN